Dynatrace
Platform
Provides viable answers to performance issues
Dynatrace has been a leader in the Gartner Magic Quadrant for more than 10 consecutive years.
Dynatrace is more than just an APM. It provides actionable answers to performance issues through accurate root cause analysis.
Application performance monitoring, infrastructure monitoring, and AIOps, all together in a single solution, with the option to add business analytics and digital experience functionality. Gain a comprehensive understanding of all relationships and dependencies, and get accurate answers with our full-stack solution.
Dynatrace captures and unifies dependencies across all observability data.
Dynatrace intelligently combines metrics, logs, traces, user experience, and security data.
Smart Observability
Everything is easier when it’s automatic: deployment, configuration, detection, topology, performance, updates, and much more.
Continuous Automation
See everything in context, including metrics, logs, traces, UX, behavior, and vulnerability scores.
Assistance Through AI
We eliminate problems between different areas and accelerate work with a single source of truth for your business, IT, development, security, and operations teams.
Team Collaboration
Deliver extraordinary experiences in every user activity and maximize revenue and key performance indicators (KPIs) for the company.
UX and Business Analysis
Free up your time with accurate answers to proactively solve problems and improve performance.
We reduce the average incident resolution time by up to 64%.
Dynatrace Support
We provide support to the monitoring area from the Technology department.
The objective is to transition from technology platform monitoring to Digital Performance Management and strengthen the current monitoring process in terms of customer equipment capacity, through a remotely assisted work cell.
Part of our engineering team will eventually attend in person when necessary for certain activities that require it.
Smart Observability
Service adherence
Risks, suggestions, and continuous improvement
Control panels by points of interest
Continuous feedback model based on defined baselines
Detailed root cause report
Behavior reports
Baseline compliance report
Access control and visualization
Installation and configuration of capture tools
Control panel configuration
Measurement Coverage
Installation
DEM, OneAgent, Extensions.
Human resources
Certified engineers in charge of the optimal operation of this service.
Configuration
Dashboards by groups, topics/profiles.
Analysis
Data correlation, technical reports, management reports.